GRAR Staff Roster
Executive & Administrative Staff
| NAME | Position & Responsibilities | Contact Info |
|---|---|---|
Julie Rietberg 
|
Chief Executive Officer (CEO) Aligns the company, internally and externally, with the organization's business plan; management and oversight of the financial, MLS, and administrative operations; compiles and monitors industry trends and statistics; and coordinates the organization's advocacy efforts. Staff Liaison to: GRAR & MLS Boards of Directors, Consumer Centric Website Task Force, Finance Committee, Government Affairs Committee, International Task Force, Legal Action Committee, MLS Policy Task Force, Professional Standards Committee. |
(616) 940-8200 |
Pam VanLuven 
|
Sr. Vice President Staff Liaison to: Candidate Review & Development Committee, Grievance Committee, Next Generation Leadership Task Force, Regional Forms, Strategic Relations Task Force, GRAR Board of Directors. |
(616) 940-8226 |
Jan Baumann 
|
Executive Assistant Administrative support to the CEO, Sr. Vice President, and GRAR and MLS Boards of Directors. |
(616) 940-8214 |
Sue Jenkins 
|
Member Database & Professional Standards Specialist Responsible for maintenance of membership database (new member applications and orientation, transfers, terminations, address changes); Professional Standards administration. Staff Liaison to: Appellate Committee, Grievance Committee, Professional Standards Committee. |
(616) 940-8218 |
Sarah Williams 
|
Director of Knowledge Services Responsible for professional programming and events (educational and otherwise) within GRAR's operations. Staff Liaison to: Broker Relations Task Force, Social Media/Technology Task Force. |
(616) 940-8238 |
Temp Vacant |
Director of Communications Staff Liaison to: Broker Relations Task Force, Social Media/Technology Task Force. |
|
Kelley Lash 
|
Director of Finance Responsible for managing day-to-day activities related to financial operations, accounting, human resources, and shareholder records. Staff Liaison to: Finance Committee |
(616) 940-8212 |
Sheila Courter 
|
Financial Services Specialist Provides support to Director of Finance; accounts receivable administration, including monthly MLS statements and semi-annual member dues billings. |
(616) 940-8209 |
Jodi Nicol |
REALTOR® Products Specialists Oversee REALTOR® Store operations and products; provide SentriLock support; administer room rentals; meetings coordinator; room layout/set-up. |
(616) 940-8225 |
MLS Staff
| NAME | Position & Responsibilities | Contact Info |
|---|---|---|
Bev Campbell 
|
MLS & Customer Service Specialist Customer service, phone reception, forms orders, pending/closed sales, MLS (changes to existing listings). |
(616) 940-8202 |
James Allen 
|
MLS, Facilities, & Supplies Specialist Oversight of new listings; print products; packaging, mailroom, and building maintenance. |
(616) 940-8223 |
Information Services Staff
| NAME | Position & Responsibilities | Contact Info |
|---|---|---|
Rick Baumann 
|
Director of Information Services Provides strategic and tactical oversight of the organization's and membership's technology needs; oversight of internal technical operations; member support and training.
|
(616) 940-8204 |
Kristy Lubbers 
|
Technical Services Specialist Help Desk support for member hardware and software, MLS assistance and training. |
(616) 940-8203 |
Larry Amond 
|
Applications Support Specialist Systems support, programming applications for systems and website functionality. |
(616) 940-8283 |
Brian Miller 
|
Applications Programmer Database programmer for member records, MLS, financials, and other internal/external needs. |
(616) 940-8204 |