GRAR Staff Roster

Executive & Administrative Staff

NAME Position & Responsibilities Contact Info

Julie Rietberg

Julie Rietberg

Chief Executive Officer (CEO)

Aligns the company, internally and externally, with the organization's business plan; management and oversight of the financial, MLS, and administrative operations; compiles and monitors industry trends and statistics; and coordinates the organization's advocacy efforts.


Staff Liaison to: GRAR & MLS Boards of Directors, Finance Committee, Government Affairs Committee, International Task Force, Legal Action Committee, MLS Policy Task Force, Professional Standards Committee.

E-Mail Julie

(616) 940-8200

Pam VanLuven

Pam

Sr. Vice President
Management and oversight of the day-to-day operations and governing documents; personnel management in areas of customer service, quality control and MLS integrity; facilitation of GRAR's Strategic Relations Program and the Grand Rapids Association of REALTORS Leadership Academy (GRARLA), and creation/distribution of the weekly mailings.


Staff Liaison to: Candidate Review & Development Committee, Grievance Committee, Regional Forms Committee, Social Media Risk Management Task Force, Strategic Relations Task Force, GRAR Board of Directors.

E-Mail Pam

(616) 940-8226

Jan Baumann

Jan Baumann

Executive Assistant

Administrative support to the CEO, Sr. Vice President, and GRAR and MLS Boards of Directors.

E-Mail Jan

(616) 940-8214

Sue Jenkins

Sue Jenkins

Member Database & Professional Standards Specialist

Responsible for maintenance of membership database (new member applications and orientation, transfers, terminations, address changes); Professional Standards administration.


Staff Liaison to: Appellate Committee, Grievance Committee, Professional Standards Committee.

E-Mail Sue

(616) 940-8218


Currently Vacant

Director of Marketing & Multi-Media
Responsible for professional programming and events (educational and otherwise) within GRAR's operations; plans, schedules, coordinates and markets events; maintains a social media strategy; designs and develops multimedia presentations for GRAR website; and responsible for sales of advertising space on the public website.


Staff Liaison to: REBar Task Force and Young Professionals Network.
 

Kelley Lash

Kelley Lash

Director of Finance

Responsible for managing day-to-day activities related to financial operations, accounting, human resources, and shareholder records.


Staff Liaison to: Finance Committee

E-Mail Kelley

(616) 940-8212

Sheila Courter

Sheila Courter

Financial Services Specialist

Provides support to Director of Finance; accounts receivable administration, including monthly MLS statements and membership dues billings.

E-Mail Sheila

(616) 940-8209

Cheryl Krause
Cheryl Krause


REALTOR® Products Specialist

Oversees REALTOR® Store operations and products; provides SUPRA support (electronic lockboxes, keys, and accessories); administers room rentals; meetings coordinator; room layout/set-up.

Email REALTOR Store

(616) 940-8225

MLS Staff

NAME Position & Responsibilities Contact Info

Bev Campbell

Bev Campbell

MLS & Customer Service Specialist

Customer service, phone reception, forms orders, pending/closed sales, MLS (changes to existing listings).

E-Mail Bev

(616) 940-8202

James Allen

James Allen

MLS, Facilities, & Supplies Specialist

Oversight of new listings; print products; packaging, mailroom, and building maintenance.

E-Mail James

(616) 940-8223

Information Services Staff

NAME Position & Responsibilities Contact Info

Rick Baumann

Rick Baumann

Director of Information Services

Provides strategic and tactical oversight of the organization's and membership's technology needs; oversight of internal technical operations; member support and training.


Staff Liaison to:
Social Media/Technology Task Force

E-Mail Rick

(616) 940-8204

Kristy Lubbers

Kristy Lubbers

Technical Services Specialist

Help Desk support for member hardware and software, MLS assistance and training, and zipLogix (e-forms).

E-Mail Kristy

(616) 940-8203

Larry Amond

Larry Amond

Applications Support Specialist

Systems support, programming applications for systems and website functionality.

E-Mail Larry

(616) 940-8283

Brian Miller

Brian Miller

Applications Programmer

Database programmer for member records, MLS, financials, and other internal/external needs.

E-Mail Brian

(616) 940-8204