GRAR Staff Roster

Executive & Administrative Staff

NAME Position & Responsibilities Contact Info
Julie Rietbergjulie_low_res Chief Executive Officer (CEO)
Aligns the company, internally and externally, with the organization’s business plan; management and oversight of the financial, MLS, and administrative operations; compiles and monitors industry trends and statistics; and coordinates the organization’s advocacy efforts.

Staff Liaison to: GRAR & MLS Boards of Directors, Finance Committee, Government Affairs Committee, International Committee, Legal Action Committee, Marketing & Branding Task Force, Professional Standards Committee.

E-Mail Julie

(616) 940-8200

Pam VanLuven pam_0915 Sr. Vice President
Management and oversight of the day-to-day operations and governing documents; personnel management in areas of customer service and MLS integrity; ombudsman for matters of professionalism and industry standards; facilitation of the Grand Rapids Association of REALTORS Leadership Academy (GRARLA), and creation/distribution of the weekly mailings.

Staff Liaison to: Candidate Review & Development Committee, Grievance Committee, Regional Forms Committee, MLS Policy Task Force, Community Involvement Task Force, REALTORS Community Crisis Response Fund Task Force.

E-Mail Pam

(616) 940-8226

Kelley Lashkelley Director of Finance
Responsible for managing day-to-day activities related to financial operations, accounting, human resources, and shareholder records.

Staff Liaison to: Finance Committee

E-Mail Kelley

(616) 940-8212

Sue JenkinsSue Jenkins2 Executive Assistant & Professional Standards Specialist
Administrative support to the CEO, Sr. Vice President, and GRAR and MLS Boards of Directors. Also responsible for Professional Standards administration.

Staff Liaison to: Appellate Committee, Grievance Committee, Professional Standards Committee.

E-Mail Sue

(616) 940-8214

Brittany Sheetsbrittany_0915_2 Director of Events & Multi-Media
Responsible for professional programming and events (educational and otherwise) within GRAR’s operations; plans, schedules, coordinates and markets events; maintains a social media strategy; designs and develops multimedia presentations for GRAR website; and responsible for sales of advertising space on the public website.

Staff Liaison to: Educational Programming Task Force, REBar Task Force, Young Professionals Network, Safety Task Force.

E-Mail Brittany

(616) 940-8236

Sheila Courtersheila Financial Services Specialist
Provides support to Director of Finance; accounts receivable administration, including monthly MLS statements and membership dues billings.
E-Mail Sheila

(616) 940-8209

Cheryl Krausecheryl2 Member Database Specialist
Responsible for maintenance of membership database including new member applications and orientation, transfers, terminations, address changes, etc.
E-Mail Cheryl

(616) 940-8218

Erin HannerErin Hanner for website REALTOR® Products Specialist
Oversees REALTOR® Store operations and products; provides SUPRA support (electronic lockboxes, keys, and accessories); administers room rentals; meetings coordinator; room layout/set-up.
Email REALTOR Store

(616) 940-8225

Information Services and MLS Staff

NAME Position & Responsibilities Contact Info
Rick BaumannRick Director of Information Services
Provides strategic and tactical oversight of the organization’s and membership’s technology needs; oversight of internal technical operations, member support and training.
E-Mail Rick

(616) 940-8204

Kristy Lubbers kristy Technical Services Specialist
Helpdesk support for MLS, member hardware and software; oversight of MLS administration, MLS and zipforms training.
E-Mail Kristy

(616) 940-8203

Larry Amondlarry_low_res Applications Support Specialist
Systems support, programming applications for systems and website functionality.
E-Mail Larry

(616) 940-8283

Brian Millerbrian3 Applications Programmer
Database programmer for member records, internal MLS administrative programs, financials, and other internal/external needs.
E-Mail Brian

(616) 940-8204

Macy Durrymacy MLS Specialist
MLS administration – oversight of new listings.
E-Mail Macy

(616) 940-8223

Kelsie GuthrieKelsie Guthrie MLS & Customer Service Specialist
Customer service, phone reception and MLS administration – oversight of pending/closed sales and changes to listings.
E-Mail Kelsie

(616) 940-8200