GRAR Staff Roster
Executive & Administrative Staff
| Name | Position & Responsibilities | Contact Info |
|---|---|---|
|
Julie Rietberg
|
Chief Executive Officer (CEO) Aligns the company, internally and externally, with the organization’s business plan; management and oversight of the financial, MLS, and administrative operations; compiles and monitors industry trends and statistics; and coordinates the organization’s advocacy efforts. Staff Liaison to: GRAR & MLS Boards of Directors, Finance Committee, Government Affairs Committee, Legal Action Committee, Professional Standards Committee, Tech/AI Task Force, and Chapter Advisory Groups (BICE and GRAR West). |
e-mail Julie |
|
Pam Peters
|
Sr. Vice President Management and oversight of the day-to-day operations, customer service personnel, professionalism and industry standards, real estate forms, leadership academy, and the REALTORS® Property Crisis Fund (a charitable 501c3 organization). Staff Liaison to: Candidate Review & Development Committee, Crisis Fund Task Force, GRARLA, Grievance Committee, MLS Policy & Innovation Committee, Michigan Regional Forms Committee, Rental Listings Task Force, and the Young Professionals Network (YPN) Advisory Council. |
e-mail Pam |
|
Kelley Lash
|
Director of Finance Responsible for managing day-to-day activities related to financial operations, accounting, human resources, and shareholder records. Staff Liaison to: Finance Committee |
e-mail Kelley |
|
Sue Jenkins
|
Executive Assistant & Professional Standards Specialist Administrative support to the CEO, Sr. Vice President, and GRAR and MLS Boards of Directors. Also responsible for Professional Standards administration. Staff Liaison to: Professional Standards Committee |
e-mail Sue |
|
Michele Hicks
|
|
|
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Brittany Smith
|
Director of Multi-Media & Education Responsible for GRAR print, web, and social media communications and promoting the REALTOR brand. Maintains a social media strategy; designs and develops multimedia presentations and publications. Creation/distribution of the weekly mailings. Oversees educational programming. Staff Liaison to: Education & Professionalism Committee and the REBar Task Force. |
e-mail Brittany |
|
Steve Sochanek
|
Director of Events & Community Outreach Coordinates room rentals and provides SentriLock services, including lockbox orders and programming. Organizes and promotes GRAR and YPN events and highlights volunteerism and community involvement. Note: Brokerages in need of additional SentriLock lockboxes are encouraged to call to place an order since time is needed to program boxes before pick-up. Staff Liaison to: Community Involvement Task Force (and Schoolhouse Program). |
e-mail Steve |
|
Anna Palma
|
Financial Services Specialist Responsible for daily financial receipts, MLS accounts receivable (including monthly charges and invoices), annual and prorated membership dues. |
e-mail Anna |
|
Jen Sochanek
|
MLS Processing Specialist Customer Service and MLS administration – oversight of new GRAR listings |
e-mail Jen |
|
Dana Tosh
|
Responsible for maintenance of membership database, including, but not limited to, new member applications and orientation, new brokerages, firm transfers, membership terminations, postal and email address changes, requests for good-standing letters, etc. |
e-mail Dana |
|
Audrey Garthe
|
MLS & Customer Service Specialist Customer service, phone reception, and MLS administration, including oversight of pending and closed sales and changes to GRAR listings. Manages the REALTOR® Store and provides Forewarn services. |
e-mail Audrey |
Advocacy & External Affairs Staff
| Name | Position & Responsibilities | Contact Info |
|---|---|---|
|
Doug Merriam
|
Director of Advocacy & External Affairs Responsible for overseeing both the development and implementation of public policy strategies, as well as managing external communications and stakeholder relationships. Staff Liaison to: Government Affairs Committee |
e-mail Doug |
Information Services Staff
| Name | Position & Responsibilities | Contact Info |
|---|---|---|
|
Rick Baumann
|
Director of Information Services Provides strategic and tactical oversight of the organization’s and membership’s technology needs; oversight of internal technical operations; member support and training; Tech Doctor (virus protection, identification, clean-up). |
e-mail Rick |
|
Kristy Lubbers
|
Technical Services Specialist Helpdesk support for MLS (policies, Flex, ShowingTime, RPR, DotLoop, Zipforms); member hardware and software; oversight of MLS administration; MLS training. |
e-mail Kristy |
|
Brian Miller
|
Applications Programmer Database programmer for member records, internal MLS administrative programs, financials, and other internal/external needs. |
e-mail Brian |















